How the Motability Scheme works | Greenhous Ford

Helping to give people their independence.

The Motability scheme was set up in 1977 to help disabled people, their families and carers get mobile. It was designed to give them a feeling of independence that everyone deserves to have.

As one of the founding motor manufacturers, Ford was there at the very beginning. Since then, Ford Motability is proud to have supplied over half a million Motability vehicles.

Our award-winning cars are versatile, roomy, stylish and deliver exceptional driving dynamics. You can also take advantage of our large support network of Motability accredited Dealers and benefit from the service of over 1,000 dedicated Motability Specialists. Now find out more about how the scheme works and whether you’re eligible.

Why not chat to one of our Motability Specialists use link below

Contact our Specialists


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How it works

Step 1: Choose your car

Your Ford Motability Specialist can help you choose the car to suit you best. To find the one that’s right for your needs, it’s important you experience our cars first hand. Your fully trained Motability Specialist can arrange either an accompanied test drive, or a test ride if you’re going to be the passenger. If it’s easier, we can also organise home visits or come and collect you.

Things you'll need to consider include:

  • Can you get in and out of the car easily enough?
  • Is there enough room for everything you need to carry with you (e.g. mobility aids, wheelchairs, etc.)?
  • Can you use the controls easily as they are, or do they need to be modified for you?

View the Ford vehicle range


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Step 2: Place your order

When you’ve decided on your car, your Motability Specialist will set up your agreement by entering your details, and those of the car, into Motability online. The price is now guaranteed against that vehicle from this point. At this stage, a wide range of adaptations can be ordered and these will be ready for you when you collect your car. Motability check your eligibility with the Department of Work and Pensions and confirm back to your Dealer that they can place an order for your Ford vehicle.

Your Dealer will then be able to advise you when your new car will be delivered, which could be as little as a few weeks.

Find out more about car adaptions


Step 3:Collect your car

Once your delivery date is confirmed, your Dealer will finalise your insurance, loss and damage protection details.

When you go to collect your car, they will give you a thorough handover so you’re familiar with the key features. To finance your car, you’ll also need to enter your PIN, to sign the hire agreement between yourself and Motability Operations.

Finally, if you have an Advance Payment, this will need to be paid to the Dealer (in one lump sum). Motability Operations will hold the V5 document.

You are now free to enjoy your new car from Ford Motability.

Motability Terms and Conditions

Important Information

^ Rear parking sensors will be included on all new Ford cars contracted through the Motability Scheme by a Ford Authorised Dealer (if not already included as standard). Exclusive body colours are not included, but are available at additional cost. For details refer to the price list. No cash alternatives are available. Applications must be received and accepted by Motability Operations Limited between 1 October and 31 December 2018.

~ Calls from the driver’s own mobile phone at normal tariffs. Click here to check your phone compatibility.

Ford Motability terms and conditions

[*]Vehicles shown are vehicles available on the Motability Scheme. Please note that these vehicles are subject to availability and you should check with your Motability Accredited Ford Dealer for the availability of your preferred vehicle. Where offered, Appearance Pack and Active City Stop are subject to availability. Rear parking sensors will be included on all new Ford cars contracted through the Motability Scheme by a Ford Authorised Dealer (if not already as standard). Please be advised that All-New Focus, Galaxy, S-MAX and Mondeo will be fitted with both front and rear parking sensors. No cash alternatives are available. This programme is subject to the standard conditions of the Motability Scheme hire agreement. Full written details and quotations available on request from a Ford Authorised participating Dealer of Motability Operations Limited. Motability Scheme vehicles are leased to customers by Motability Operations Limited. (Registered Company No. 1373876), City Gate House, 22 Southwark Bridge Road, London, SE1 9HB. Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. To qualify you must be in receipt of the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate Mobility Component of Personal Independence Payment (PIP), the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) and applications must be made with participating dealers between 1 October and 31 December 2018. Prices are correct at time of print, are subject to availability and may change. FOR MORE DETAILS, CLARIFICATION OF ANY OF THE TERMS USED OR TO RECEIVE A COPY OF THE PRICE LIST IN LARGE PRINT, PLEASE CALL FORD MOTABILITY ON 0345 60 400 19.